Answers from your own pages, with the source shown.
Most website chat either makes things up or makes people wait. This one answers from your actual pricing and service pages, shows where the answer came from, and brings in a person when the question needs one.
Watch a garage door question get answered, then handed off.
A visitor asks about spring replacement pricing and gets an answer with the page it came from. A second question needs dispatch, so it goes to a person with a written summary.
Answers what it can. Routes what it cannot.
The chat is grounded in your site and your service rules. When it does not know, it says so and routes the conversation instead of guessing.
Grounded in your pages
Pricing, service areas, hours, and policies come from your own content. Every answer shows the page it used.
Cites its source
The visitor sees where the answer came from. Your team sees the same thing in the console, so there is nothing to second-guess.
Hands off cleanly
When a question needs a person, the chat writes a summary and routes it to the right desk. The visitor never repeats themselves.
Covers the off hours
Evenings and weekends get the same answers. Urgent jobs get flagged so the on-call person sees them first.
Start with one page of your site.
Send us your site and your service rules. We build the chat on your own content, set the hand-off rules with you, and put it live on one page first.