ThirdAxis

SMS Privacy Policy

Effective November 9, 2026 · Third Axis AI LLC

What this policy covers

This policy covers the phone numbers Third Axis AI LLC (“ThirdAxis AI,” “we”) holds to send on-call text alerts to staff of our client companies, including US Allied emergency call alerts. It is separate from our website Privacy Policy, which covers visitors to thirdaxis.ai.

These messages are sent using on hand (on-hand.ai), a product of Third Axis AI LLC.

Reading or accepting this policy does not sign anyone up for texts. How someone starts receiving these alerts is below.

Collecting phone numbers

We collect your phone number to send you on-call alerts for your employer's after-hours calls. You may opt out at any time by replying STOP to any text message from us.

The number comes from your employer when it adds you to the on-call rotation, along with written confirmation, by email, that you agreed to receive these alerts. We also keep a record of the first text we sent to your number, your replies, and any opt-out. We do not collect these numbers through this website.

How we use them

  • To send the alerts described in our SMS Terms.
  • To act on your replies, such as assigning a call to you or passing it to the next person.
  • To call you if an alert goes unanswered.
  • To honor STOP and answer HELP.

What we do not do

SMS opt-in data and consent are not shared with third parties and are not used for marketing. We do not sell these numbers, use them for advertising, or send them to Meta or any other ad platform.

Providers who deliver the service

These providers process phone numbers for us, and we give them numbers only so they can deliver this service. Mobile carriers carry the messages.

SurgeSends and receives the text messages.
BlandPlaces the automated phone call when an alert needs one, and connects live calls.
Google CloudHosts the system and stores the numbers.
ResendSends your employer's office the email about a call, which can show the number it was transferred to.

We would disclose a number beyond this only if the law required it.

How long we keep them

We keep numbers only as long as needed to run these alerts for your employer, and we keep a record of opt-outs so that a STOP stays in effect. To ask about or delete your information, email roman@thirdaxis.ai.

Changes

When we change this policy we update the date at the top of this page.

Contact

roman@thirdaxis.ai
Third Axis AI LLC, 560 W. Roosevelt Rd, West Chicago, IL 60185