ServiceTitan lets AI assistants book contractor jobs
ServiceTitan opened its AI package to every residential contractor and launched Homh, which lets ChatGPT, Gemini, and Claude book jobs straight into a contractor's calendar.
At its Pantheon conference in Orlando on October 6, ServiceTitan opened its AI package to every residential contractor on the platform and launched Homh, a way for homeowners to find and book a contractor from inside ChatGPT, Gemini, or Claude.
What ServiceTitan announced
- The AI-powered Max package is now available to every residential in-home contractor. Commercial and roofing contractors get a limited pilot.
- Three agents are already live in the field for those pilots: a site walk and findings write-up copilot, a daily log agent, and an invoice review agent. Agreement review, touchless accounts payable, collections, and pay application recommendations are listed as coming soon.
- Atlasputs the business’s numbers and agents on the owner’s phone, so you can ask how sales are doing or why a number changed.
- Homh makes selected ServiceTitan contractors discoverable and bookable in new channels. It works with ChatGPT, Gemini, and Claude, checks real-time availability, and books confirmed appointments straight into ServiceTitan.
- No pricing was given for Max, Atlas, or Homh.
What it means for you
- HVAC, plumbing, and electrical shops on ServiceTitan: ask your rep how a business gets selected for Homh, and what Max costs on your plan.
- Everyone else: homeowners are starting to ask an AI assistant for a contractor instead of searching Google. The assistant can only recommend you if it can read, in plain text, what you do, where you work, and when you are open.
Our take
Booking from inside an AI chat is the part to watch. If it takes off, the contractors who show up are the ones whose websites and listings an AI can actually understand. That is cheap to fix now and expensive to catch up on later, which is why every site we build is written to be read by AI assistants as well as people.
Sources
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